Virtuoso

Virtuoso is a conversational AI platform that enables businesses to create chatbots for customer engagement and automation using advanced NLP and ML. The aim is to improve customer experience and efficiency and reduce costs.

what we did
  • Strategy
  • UI Design
  • UX Design
  • Webflow Development
  • Integrations
Virtuoso logo
2020
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Solving the Virtuoso Dilemma: A Website Revamp for a SaaS Marketing Site

When the founder of Virtuoso approached us for their website project, they had a problem – their custom-built site was causing updates to grind to a halt. Their marketing team was at the mercy of their dev team, unable to make the necessary changes to generate leads. That’s where we came in, migrating their site to Webflow and empowering their marketing team with the ability to make updates without delay. And while we were at it, we added a touch of design magic to make the site stand out. Say goodbye to waiting and hello to website revolution with Virtuoso.qa.

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Streamlining the Launch
with an MVP Approach

When faced with Virtuoso’s challenge, we knew a cookie-cutter solution wouldn’t cut it. So, we went a different route and started with a discovery phase to better understand their business and users. This was crucial for creating a tailored solution that would truly meet their needs. Our solution? A focused MVP launch.

We delivered results quickly and effectively by starting with only the most value-driven pages. And, with the groundwork in place, adding additional pages and features down the line was a breeze. This tailored approach allowed Virtuoso to achieve its goals and get ahead in its marketing game.

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A Strategy Built on User Insight: Crafting a Customer-Centered Approach

At the core of every successful website is a well-crafted strategy. That’s why we prioritize ideation sessions with our clients right from the start. These sessions delve deep into understanding the user’s needs and pain points.

The insights gained benefit not only our clients but also guided our strategy. We create an experience that informs, involves, and converts users by using subtle psychological nudges. Our customer-centred approach is critical to driving success for our clients.

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Wireframing: A Clear Map to Success

We believe in the power of wireframing to lay the foundation for a successful website. Before diving into design, we create high-fidelity wireframes to provide a clear roadmap of the site’s navigation and content. This approach not only provides a visual guide but also allows for collaboration and input from all stakeholders. The result is a focused, coherent site with a logical content flow. In the case of Virtuoso, our wireframes set the stage for a seamless user experience.

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Design Phase: Elevating the User Experience

Our design philosophy is centred around crafting a memorable and impactful user experience. In the case of Virtuoso, we took a considered approach to choose fonts, colours, and illustrations that reflected their brand and effectively communicated their message.

We said goodbye to the overpowering dark blue background and opted for a lighter colour palette, complemented by unique illustrations showcasing the essence of their SaaS products. Using negative space, we ensured that the user’s focus was drawn to the content and not cluttered by an overwhelming design.

With our experience working with many other SaaS companies, we know what works and what doesn’t. This insight, combined with a deep understanding of Virtuoso’s brand, allowed us to create a design that was aesthetically pleasing and effective in driving conversions.

Typography

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Montserrat

Colors

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The Final Touch:
Webflow Development

To bring the design vision to life, our team developed the website using the versatile and user-friendly platform Webflow. Our rigorous quality assurance process ensures that every aspect of the website is pixel-perfect, providing a seamless user experience.

We also collaborated with the client’s SEO specialist to enhance the website’s ranking and visibility on search engines. This resulted in a website optimized for both aesthetics and performance.

In addition, we integrated the website with various tools, including Hubspot, Google Analytics and other software, as per the client’s request, to help drive growth and streamline their processes. With a focus on delivering the best possible user experience, the final result was a website that exceeded the client’s expectations.

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Summary

In summary, this project was a unique and exciting opportunity for us. With our experience working on various other SaaS projects, we brought a wealth of knowledge and expertise to the table. Our collaboration with Virtuoso resulted in a successful outcome, with the company securing $13.3 million in series A funding, allowing for significant growth and expansion.